ESTIMATED SHIPPING TIMES
Orders placed before 3:00PM EST on weekdays and before 11:00AM EST on Saturdays will generally ship the same day.
Orders placed Sundays and orders placed after 11:00AM on Saturdays will ship the following business day.
Orders placed using USPS Priority Mail generally take 1-3 business days to arrive.
Orders placed using USPS Ground Advantage generally take 5-7 business days to arrive.
Orders Placed using UPS Ground have guaranteed delivery times in accordance to the map below (policy has been suspended due to COVID-19 *SEE DETAILS HERE*)
For guaranteed delivery times please use USPS Priority Mail Express, UPS Next Day Air, or UPS 2nd Day Air. Orders placed this way to ensure same day shipping must be placed before 12:00PM EST.
Customers have a 30-day window from the date of shipment to lodge any claims regarding their orders. It is imperative that claims are initiated within this timeframe to ensure efficient resolution. After the 30-day period expires, the company may not be able to address issues related to the order. Therefore, we encourage customers to promptly inspect their orders upon receipt and promptly report any discrepancies or concerns to our customer service department for timely assistance.
Some items inherently qualify for free shipping. Orders over $150 also qualify for free shipping. When free shipping is selected we reserve the right to choose the shipping method. At checkout choose “Free shipping(We choose method)”. Other methods of shipping are available at checkout if you would like to choose the shipping method but are not free.